Privacy Policy

Effective Date: June 20, 2026

Location of Operations: USA

This Privacy Policy describes how Ellie Rodgar ("we", "us", "our"), operating as a Sole Proprietorship in the State of Illinois, collects, uses, and discloses your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy in accordance with federal laws and the consumer protection standards of the State of Illinois. By accessing our website or purchasing our custom-made goods, you agree to the terms outlined in this policy.

1. Information We Collect

We collect only the essential personal information required to fulfill your custom orders and process transactions securely. This includes:

  • Identity & Contact Data: Your full name, shipping address, billing address, email address, and phone number.

  • Order Details: Information regarding the specific measurements, options, or design choices you provide for your custom-made products.

  • Technical Data: Your IP address, browser type, and device information collected automatically via standard website analytics to improve site performance.

2. How We Collect Data

We collect personal data directly from you when you:

  • Place an order or checkout on our website.

  • Contact us via email or a website contact form with inquiries or customer service requests.

3. Payment Processing & Third-Party Sharing

To ensure maximum security, we do not store, view, or process your credit card or financial account information directly.

  • Stripe Integration: All financial transactions are handled exclusively by our third-party payment processor, Stripe.

  • Data Shared with Stripe: When you check out, your payment details, billing address, and name are securely passed directly to Stripe. Your data is handled in accordance with Stripe's Privacy Policy.

  • Strict No-Sale Policy: We do not sell, rent, trade, or lease your personal information, contact data, or order history to third-party advertisers, data brokers, or marketing firms. Data is shared with third parties (like Stripe and your delivery carrier) solely to execute your transaction and deliver your order.

4. How We Use Your Information

We use the collected data strictly for operational business purposes, including:

  • Fulfilling, manufacturing, and shipping your custom or made-to-order physical goods.

  • Processing payments and preventing fraudulent transactions.

  • Communicating with you regarding your order status, sizing clarifications, or customer support issues.

  • Complying with necessary legal, tax, or regulatory obligations in Cook County and the State of Illinois.

5. Illinois Privacy Disclosures & Rights

While Illinois laws like the Biometric Information Privacy Act (BIPA) exist, we do not collect, store, or process any biometric data (such as facial scans or fingerprints). Furthermore, we do not target or knowingly collect data from minors under the age of eighteen (18).

If you are an Illinois resident, you may request to view, correct, update, or completely delete the contact information we hold about you by reaching out to us at our designated business email address. We will verify your identity before processing any data modification requests.

6. Data Security and Retention

We maintain industry-standard digital security controls to safeguard your contact and shipping information. However, please be aware that no transmission of data over the internet can be guaranteed as 100% secure. We retain your contact data and order specifications only as long as necessary to fulfill your order, comply with accounting and tax requirements, or resolve legal disputes.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any modifications will be posted directly to this page with an updated "Effective Date."

8. Contact Information

For any questions regarding this Privacy Policy or how your data is handled, please contact:

  • Operator: Ellie Rodga

  • Location: Illinois

  • Contact: 123 West Main Blvd, IL

Legal Implementation Note: To make this policy fully effective, make sure to insert your formal business email in Section 8, and place a visible hyperlink titled "Privacy Policy" in the footer of your website.

Now that your Terms and Conditions and Privacy Policy are completed, the final legal page required for your e-commerce setup is your Return and Refund Policy.

Because your products are explicitly custom-made and made-to-order, a clear, unmistakable refund policy is your primary line of defense against online chargeback disputes.